Shipping Policy

DELIVERY TIME

Orders are usually processed and shipped within 48 hours after your purchase.

In order to provide you with a very large choice of over 1000 designs, we produce and ship directly from our own workshop in China.

You will receive your products within 2 to 3 weeks from the shipping date.

Depending on the products ordered, you may receive several shipping notifications with multiple tracking numbers.

Important:

Our top priority is to satisfy our clients. Therefore if you encounter any problem related to your order please feel free to contact us directly at [email protected] and we will do our best to answer you within one day.

Some extra shipping time can sometimes be encountered (international logistics issues, customs clearance delay, weather impacting transportation…), this is unfortunately beyond our control. However we are always available for any inquiry would might have.

45 days or less from your order date:

Your order is still in transit. Usually the delivery only takes 14 to 21 days.
In very rare cases it can take up to 45 days to receive your order.

45 days or more from your order date:

Your order is still in transit but the tracking information doesn’t update anymore. The package may have been lost during transportation, please reach out to our Customer Service team at [email protected], we will find the best solution for you. We will never let you down.

Thank you again for your trust.

wepaintingnumbers Team